Template Library

The Template Library is a feature that allows an administrator on a main sender profile to create email templates and share them with users on sub sender profiles within the same account.

Think of it as a company-wide template catalogue. Someone at the top creates and maintains the approved templates, and everyone else can pick from them and use them as a starting point.

How it works

There are two types of sender profiles in EUmail: a main profile and one or more sub profiles — all belonging to the same account.

  • The main sender profile is the top-level profile for the account. Admins here are responsible for creating shared templates.
  • Sub sender profiles are the individual profiles under the main. Each sub profile has its own users, templates, and settings.

Step 1 — Admin creates a template on the main profile

The admin logs in under the main sender profile and creates a template using the normal template editor. At this point the template is private and only visible to the main profile itself.

Step 2 — Admin makes the template public

Once the template is finished and has been published (i.e. it has an active version), the admin can share it by changing its visibility to public.

Making a template public

A template must have an active, published version before it can be made public. You cannot share an empty or unpublished template.

Step 3 — Sub profile users browse the library

Users logged in under a sub sender profile can now open the Template Library page. This page shows all templates that the main profile has made public, displayed as cards with a preview of what the email looks like.

Template Library page

Each card shows:

  • The template name
  • A description
  • Who created it (the name of the main sender profile)
  • When it was created and last updated
  • A live scaled preview of the email design

The library loads more templates automatically as you scroll down.

Step 4 — Import the template

When a user finds a template they want to use, they click the Import button on the card. This creates a private copy of the template inside their own sub sender profile.

After importing, the user is taken to their own template list where the copy now appears with the name of the original template followed by “-copy”.

The copy is fully independent

Once imported, the copy belongs entirely to the sub profile. The user can edit it, rename it, or delete it without affecting the original on the main profile. Equally, if the admin on the main profile later edits or removes the original, any already-imported copies are left untouched.

Problems or questions?

If you have any problems or questions then please don’t hesitate to contact our support at support@mandaa.io . Support on getting started is FREE!

Table of Contents

Frequently Asked Questions

Send us a mail on support@mandaa.io if you don’t find the answers to your questions on this website.

Getting Started

Good quetion. There are some really great products out there already. All users are welcome - but we belive that for European customers we are the safe option when you care about GDPR and want a solution that is developed and delivered entirely from within Europe. No need for special contractual clauses, data privacy framework etc. Eumail is completely european and thus inherently GDPR compliant.

Yes, but you can sign up for a FREE trial and no credit card is needed.

First of all - it’s not really a trial but a full free version. We hope that it’s just what you need.

Yes. You can change and cancel your plan at any time. We reserve the right to delay downgrades until the end of the period currently paid for.

Yes. You can import HTML templates from 3rd party sources and still use EUmail template logic and dynamic data merge.

Account

Yes. Please visit our Integrations section to see how.

No. Our SMPT service requires a paid plan. Please contact our sales department via our contact form.

Yes. Please contact out sales department via our contact form. A signed DPA is available to all our paid plans.